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Branch General Manager (Freight Forwarding & Logistics) - CA

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Position

Branch General Manager (Freight Forwarding & Logistics)

About Our Client

A Leading Logistics Company

Job Summary

• We are seeking a highly experienced and results-driven Branch General Manager to take full ownership of our Los Angeles / Compton branch. This role is responsible for driving revenue growth, overseeing operations, leading the team, and managing full P&L performance.
• This is a hands-on leadership role requiring both strategic direction and execution. The ideal candidate operates with an owner mindset, capable of scaling the business while ensuring operational excellence across import/export freight forwarding and complex cargo solutions.
• This role works closely with Headquarters (New Jersey) to ensure alignment on strategy, financial performance, and operational standards.

Job Description

• Business Development & Growth
• - Own branch revenue growth, including new business acquisition and account expansion
• - Develop and execute sales strategies across air/ocean freight, domestic transport, and project cargo
• - Lead customer engagements end-to-end (prospecting → solution → pricing → closing)
• - Ensure pricing aligns with operational feasibility and margin targets
• P&L Ownership & Financial Management
• - Own full branch P&L, including revenue, margin, and cost control
• - Manage budgets, forecasts, and monthly performance reviews
• - Monitor key KPIs (revenue, margin %, cost per shipment, productivity)
• - Report regularly to HQ (NJ) on performance and key initiatives
• Freight Forwarding Operations (Import & Export)
• - Oversee all international freight operations (air & ocean, import/export)
• - Ensure compliance with customs, documentation, and trade regulations
• - Manage shipment lifecycle from booking through delivery
• - Resolve complex operational issues and maintain service quality
• Warehousing Coordination (Non-Operational)
• - Maintain strong understanding of warehouse operations and constraints
• - Coordinate closely with warehouse teams to ensure smooth inbound/outbound flow
• - Incorporate warehouse considerations into pricing, planning, and customer solutions
• - Support integrated service offerings without direct warehouse ownership
• Oversized & Project Cargo
• - Oversee execution of oversized (OOG) and project cargo shipments
• - Coordinate routing, equipment, permits, and specialized handling
• - Manage risk and ensure compliant, efficient execution
• - Support accurate pricing based on complexity and cost drivers
• Team Leadership & Execution
• - Lead and develop teams across sales, operations, and customer service
• - Establish clear KPIs, accountability, and performance expectations
• - Drive a culture of ownership, urgency, and continuous improvement
• Customer & Partner Management
• - Serve as escalation point for key accounts
• - Maintain strong relationships with customers, carriers, and partners
• - Negotiate rates and ensure service and cost alignment
• Systems & Process Optimization
• - Ensure effective use of systems including OPUS, CargoWise, or equivalent
• - Maintain data accuracy across operations and reporting
• - Identify and implement process improvements in coordination with HQ
• Compliance & Risk Management
• - Oversee contracts, compliance, and regulatory requirements
• - Identify and mitigate operational and financial risks
• - Maintain documentation and audit readiness

Qualifications

• - 10?15 years of freight forwarding / logistics experience
• - 5+ years in senior leadership or GM-level role
• - Strong experience in import/export (air & ocean), end-to-end freight operations, and oversized/project cargo
• - Working understanding of warehousing operations (non-operational role)
• - Proven P&L ownership and business growth track record
• - Bilingual in Korean and English (Required)
• - Experience with systems such as OPUS, CargoWise, SAP, or equivalent
• - Bachelor’s degree required (MBA preferred)
• Key Traits
• - Owner mindset with strong accountability
• - Commercially driven with operational depth
• - Decisive, results-oriented leader
• - Strong communicator across teams and HQ
• - Comfortable managing complexity in a growth environment

What's On Offer

• Work Conditions
• - Salary: $85,000?$110,000 (based on experience)
• - Employment Type: Full-Time, On-Site
• - Location: Compton, CA
• - Work Hours: Monday?Friday, 8:00 AM ? 5:00 PM
• Company Benefits
• - Health, Dental, Vision Insurance ? 100% coverage for you and your family
• - Paid Time Off
• - 401(K) with Company Match
• - Free Daily Lunch Catering
• - Annual Performance-Based Incentives
• - Certification Recognition Program
• - Fitness Center Membership Subsidy Program

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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